Ridley Park's Online Digital Community
Yesterday some of our member received a message in their mailbox from a member of RPOL who was spamming our community. "Good Day, How is everything with you, I picked interest on you after going through your short profile and deemed it necessary to write you immediately."
This member is now toast.
Spammers are becoming more sophisticated and the admins at RPOL and our Ning Network are doing everything possible to keep your user experience on RPOL free of spam; but with an ongoing war on our network, there's an escalating arms war against spam, and keeping spam out of RPOL has not been easy.
Trustwave tells us the growth of spam across the internet has increased 3x4 times in just the last year. This means everyone of us on the internet wastes more time each day dredging through our systems trying to determine legitimate emails from the unwanted. That is, everyone on the Internet except for the members of the RPOL community. This year RPOL's network has allowed three pieces of spam to reach our members. That's an incredibly low number of unwanted emails in comparison to the 1000's of unwanted emails I get every month in my other email accounts; but that's still three spam messages too many.
Everyday RPOL's admin's spend a lot of time and engineering resources in an arms race again spam. Our current methods are keeping us pretty safe but blocking spam and spammers is a complex, evolving problem. Our current solution to blocking more complex spammers is to catch them before they reach our members. At sign-up we require email verification, a CAPTCHA, and a multiple question sign-up quiz. These primarily defeat automated sign-up scripts or slow down a human spammer to the point of making the process too time consuming to continue with RPOL's network; we had hoped.
After signing in we continue to follow new member activities on our blogs and forums to see if new members start commenting like a spammer. Until yesterday, the whole process was working like a big, tall, speed bump in the middle of the sign-in process; it slowed everybody down and kept everyone safe. Yesterday's spam was from a new breed of spammer; they joined properly, looked around our network properly, signed in regularly, and they acted like a regular member online before they sent their first message.
When a spammer does slip through our network, they do their damages before we detected them and can take action; and that's our challenge. We hope we don't delay new members from participating on RPOL just as we hope we can keep spamming members from writing to other members. We promise you our attention is focused on our community, our content, our global reputation, and keeping our network clean from spammers. We're proud that our network is low on spam and we hope you are too. Thank you for your patience.